Marie Young – social media consultant and cofounder of iJump
Marie Young
Marie comes from a background in customer experience and training, combining a passion for memorable customer engagement with the skills to help people connect their work to real life. Her new found passion is researching and experimenting with new social media. When curiosity meets insight you get iJump!
At a glance
- Customer experience champion
- Trainer specialising in “making it real” – not settling for a mere transfer of information, Marie’s goal is permanent, positive behaviour change.
- Innovator – awarded two awards in a previous employer for introducing transformative business ideas
- Makes learning fun . From a call centre trainee: “Marie is gifted with the virtues of patience and wit. I was learning and having fun at the same time. I remember the time I was expected to be on my own for the first time, I was so nervous but Marie was there to assure me that I’d be fine and that I’d feel better after taking that first call and she was so right. She’s very good at bringing out the best in people. “
Career path
Hanger assembler, maintenance person, customer service, waitress, telemarketer, receptionist, bank teller, sales consultant, account executive, case manager, in-house trainer, tertiary sector tutor, project manager, client custodian … C atalyst
Marie: phone 021 100 4041, Skype msisayoung
